Todd Jerome Jenkins

Category: Safety Management Systems

  • Safety Culture Assessment Surveys: Mastering Safety Culture

    A strong culture of safety is critical to reducing workplace incidents and ensuring employee well-being, but identifying gaps in safety practices and attitudes can be challenging. How can Safety Culture Assessment Surveys help safety managers and HR professionals uncover these gaps and drive meaningful improvements?

    Safety Culture Assessment Surveys provide actionable insights into safety culture by identifying gaps, gauging employee perceptions, and highlighting areas for improvement. Furthermore, by leveraging survey data, organizations can implement targeted strategies to enhance safety programs and foster a culture of accountability and trust.

    Additionally, this guide explores how Safety Culture Assessment Surveys can strengthen workplace safety culture and offers practical design and implementation tips.

    What Are Safety Culture Assessment Surveys?

    Definition and Purpose

    Safety culture assessment surveys are structured tools designed to evaluate employee perceptions, attitudes, and behaviors related to workplace safety. Moreover, these surveys are used to identify gaps, measure engagement, and uncover barriers to compliance and participation in safety programs (Schwartz et al., 2019).

    Key Objectives

    • Identify gaps in safety practices and communication.
    • Understand barriers to compliance or engagement.
    • Gather insights to inform safety program improvements.

    Why Are Safety Culture Assessment Surveys Important for Safety Culture?

    Uncover Hidden Risks

    Surveys reveal underlying issues, such as unreported hazards or inconsistent adherence to protocols, that may not surface during routine inspections. For instance, they can help identify systemic issues such as unclear reporting structures or inadequate training (Larramendy-Magnin et al., 2019).

    Measure Perceptions and Engagement

    Similarly, understanding employee perceptions helps gauge their commitment to safety practices and identifies disconnects between management and frontline workers. Surveys provide a platform for employees to express concerns and suggest improvements (Schwartz et al., 2019).

    Provide Data for Strategic Decisions

    Likewise, survey results offer a data-driven foundation for designing targeted interventions, training programs, and policy updates. This evidence-based approach ensures that resources are allocated effectively and impactfully.

    Foster Open Communication

    In the same way, encouraging feedback through surveys signals to employees that their opinions are valued, building trust and accountability within the organization.

    Designing Effective Safety Culture Assessment Surveys

    Define Clear Objectives

    Focus on specific aspects of safety culture, such as training effectiveness, communication, or leadership support. Clearly defined objectives ensure that the survey aligns with organizational goals (Larramendy-Magnin et al., 2019).

    Keep Surveys Concise

    Limit surveys to 10–15 questions to ensure high participation rates and prevent survey fatigue. Concise surveys are more likely to engage employees and yield actionable results.

    Use a Mix of Question Types

    • Closed-Ended Questions: Gauge agreement levels (e.g., “On a scale of 1–5, how confident are you in reporting safety concerns?”).
    • Open-Ended Questions: Allow detailed feedback (e.g., “What improvements would you suggest for the safety training program?”).

    Ensure Anonymity

    Protecting respondents’ identities encourages honest and candid feedback. Anonymity is key to uncovering sensitive issues such as workplace bullying or inadequate leadership support.

    Implementing Safety Culture Safety Culture Assessment Surveys

    Choose the Right Timing

    Distribute surveys after major safety incidents, policy changes, or at regular intervals to track trends over time. Timing ensures relevance and maximizes participation (Schwartz et al., 2019).

    Use Accessible Platforms

    Provide surveys in multiple formats (digital, paper-based) to ensure accessibility for all employees. This approach accommodates varying levels of tech proficiency.

    Communicate the Purpose

    Clearly explain why the survey is being conducted and how the results will be used to improve safety. Transparency builds trust and encourages participation.

    Encourage Participation

    Highlight the importance of employee input and consider offering incentives to increase response rates. High participation ensures a comprehensive view of organizational safety culture.

    Analyzing Survey Results

    Identify Trends and Patterns

    Look for common themes in feedback, such as frequently mentioned hazards or areas of dissatisfaction. Analyzing trends helps prioritize areas needing immediate attention.

    Prioritize Actionable Insights

    Focus on addressing high-impact issues that pose the greatest risks or create significant barriers to safety engagement.

    Share Findings Transparently

    Communicate key results to employees, emphasizing planned actions to address identified gaps. Transparency fosters trust and accountability.

    Using Safety Culture Assessment Survey Data to Strengthen Safety Culture

    Develop Targeted Interventions

    Use survey insights to design training, improve communication channels, or implement new safety policies. For example, addressing concerns about inadequate reporting systems can enhance trust and compliance.

    Measure Progress Over Time

    Conduct follow-up surveys to evaluate the effectiveness of implemented changes and demonstrate a commitment to continuous improvement.

    Empower Leaders and Teams

    Share actionable insights with managers and supervisors to help them drive safety improvements at the team level.

    Real-World Example: Improving Safety Culture Through Surveys

    Case Study: Construction Firm Revamps Safety Programs

    A construction company conducted a safety culture assessment survey and found that workers felt uncomfortable reporting near-misses due to fear of blame. The company implemented a no-blame reporting policy, improved supervisor training, and saw a 50% increase in near-miss reports over six months, significantly reducing incidents.

    Key Takeaway: Surveys provide valuable insights to identify and address barriers to a strong safety culture.

    Benefits of Safety Culture Assessment Surveys

    Enhanced Safety Culture

    Surveys provide actionable data to strengthen commitment to safety at all organizational levels.

    Employee Engagement

    Encourage workers to take ownership of safety practices and voice concerns.

    Regulatory Compliance

    Align safety programs with OSHA and industry standards.

    Continuous Improvement

    Help organizations track progress and adapt to changing workplace conditions.

    Conclusion

    Safety culture assessment surveys are powerful tools for uncovering hidden risks, understanding employee perceptions, and driving meaningful improvements in workplace safety. By designing effective surveys, analyzing results, and implementing targeted actions, organizations can build a culture of trust, accountability, and continuous improvement.

    References

    • Larramendy-Magnin, S., Anthoine, E., L’Heude, B., Leclère, B., & Moret, L. (2019). Refining the medical student safety attitudes and professionalism survey (MSSAPS): adaptation and assessment of patient safety perception of French medical residents. BMC Medical Education, 19(1), 222.
    • Schwartz, S. P., Adair, K. C., Bae, J., Rehder, K. J., Shanafelt, T. D., Profit, J., & Sexton, J. B. (2019). Work-life balance behaviours cluster in work settings and relate to burnout and safety culture: a cross-sectional survey analysis. BMJ Quality & Safety, 28(2), 142-150.
    • Occupational Safety and Health Administration (OSHA). (n.d.). Safety Culture Assessment Guidelines. Retrieved from https://www.osha.gov
    Home » Safety Management » Safety Management Systems
  • Building a Safety Program from Scratch: A Step-by-Step Guide

    Establishing a safety program from scratch can seem daunting, but a well-designed framework tailored to your organization’s needs can significantly reduce workplace incidents and foster a culture of safety. How can safety managers and leaders create an effective safety program from the ground up?

    A comprehensive safety program begins with understanding organizational needs, identifying hazards, and developing clear policies, training, and monitoring systems. By following a structured approach, safety managers can build a program that enhances compliance, reduces risks, and promotes employee well-being.

    This guide provides a step-by-step framework for developing a tailored and effective safety program.

    Why Build a Safety Program?

    Protect Employees

    A robust safety program minimizes workplace risks and ensures employee health and well-being. By addressing hazards proactively, organizations can prevent injuries and foster a supportive work environment (Schröder, 2021).

    Ensure Compliance

    Meeting OSHA, industry, and local regulatory standards helps organizations avoid fines and legal liabilities. Compliance demonstrates a commitment to safety and strengthens stakeholder trust (Schröder, 2021).

    Boost Productivity

    A safe work environment reduces disruptions caused by accidents, increasing operational efficiency. Fewer incidents mean less downtime and smoother project timelines.

    Strengthen Culture

    Safety programs showcase an organization’s commitment to its workforce. By fostering a culture of safety, businesses improve morale, trust, and employee engagement (Schröder, 2021).

    Step-by-Step Guide to Building a Safety Program

    Step 1: Assess Organizational Needs

    Understanding your organization’s unique risks is the foundation of a successful safety program. Review industry-specific hazards such as falls, chemical exposures, or equipment-related injuries. Conduct baseline assessments using surveys, inspections, and incident reports to identify gaps in existing safety practices (Schröder, 2021).

    Step 2: Set Clear Objectives

    Define measurable goals, such as reducing incidents by a specific percentage or achieving compliance with particular standards. Align safety objectives with broader organizational goals to gain leadership buy-in.

    Step 3: Develop Safety Policies and Procedures

    Crafting comprehensive safety policies provides a clear roadmap for employees. Create a safety manual outlining hazard identification, PPE requirements, emergency procedures, and incident reporting. Develop Standard Operating Procedures (SOPs) for task-specific guidelines.

    Step 4: Assign Responsibilities

    Designate roles such as safety managers, compliance officers, or team leads to oversee program implementation. Clearly define responsibilities and reporting structures to ensure accountability.

    Step 5: Provide Training and Education

    Orientation for new hires introduces employees to safety policies and expectations during onboarding. Regular training sessions on topics such as fall protection, equipment use, or hazard communication ensure ongoing education. Interactive methods like role-playing and hands-on demonstrations enhance engagement and retention (JBS2, 2020).

    Step 6: Identify and Mitigate Hazards

    Perform regular risk assessments to identify workplace hazards. Implement engineering controls, such as modifying equipment or processes, and administrative controls like adjusting workflows or schedules to minimize risks.

    Step 7: Establish Reporting and Monitoring Systems

    Develop a straightforward process for employees to report hazards, near misses, and incidents without fear of retaliation. Track safety performance using metrics such as incident rates, training completion, and audit results. Leverage technology to streamline reporting and monitor corrective actions (Schröder, 2021).

    Step 8: Prepare for Emergencies

    Create emergency response plans for scenarios like fires, medical emergencies, and natural disasters. Ensure accessible first aid kits, fire extinguishers, and spill containment supplies. Regularly conduct drills to familiarize employees with emergency procedures.

    Step 9: Communicate and Involve Employees

    Form safety committees with representatives from various departments to promote collaboration. Encourage feedback channels for employees to share concerns and suggestions. Recognize and reward exceptional safety practices to reinforce positive behavior.

    Step 10: Review and Improve

    Conduct regular audits to evaluate the program’s effectiveness and identify improvement areas. Use root cause analysis for incidents and near misses to adapt the program to address new hazards, technologies, or regulatory changes (Schröder, 2021).

    Key Components of an Effective Safety Program

    Leadership Commitment

    Visible support from leadership sets the tone for prioritizing safety. Leaders should actively participate in safety initiatives and demonstrate accountability.

    Employee Involvement

    Engaging workers at all levels ensures buy-in and accountability. Employee feedback and participation are crucial for a program’s success.

    Continuous Improvement

    Regularly assess and adapt the program to maintain effectiveness. Incorporating new technologies and addressing emerging risks keeps the program relevant and robust.

    Real-World Example: Successful Safety Program Implementation

    A mid-sized construction company implemented a safety program starting with a thorough hazard assessment. By introducing mandatory PPE, regular training sessions, and a robust reporting system, the company reduced incidents by 50% within a year. Employee surveys also revealed increased confidence in workplace safety.

    Key Takeaway

    A structured approach tailored to organizational needs delivers measurable safety improvements.

    Benefits of Building a Safety Program

    • Reduced Incidents: Proactively addressing risks minimizes accidents and injuries.
    • Regulatory Compliance: Ensures adherence to OSHA, ISO, and other standards, avoiding fines and liabilities.
    • Enhanced Productivity: Fewer disruptions from accidents lead to smoother operations.
    • Stronger Culture: Demonstrates commitment to employee well-being, improving morale and retention.

    Conclusion

    Building a safety program from scratch requires a thoughtful, structured approach tailored to your organization’s needs. By identifying hazards, establishing clear policies, training employees, and continuously improving processes, safety managers can create a program that protects workers, ensures compliance, and fosters a culture of safety.

    References

    Home » Safety Management » Safety Management Systems
  • How Technology is Revolutionizing Safety Management Systems (SMS)

    Staying on top of Safety Management Systems (SMS) can be challenging, especially in fast-paced industries. Fortunately, new digital tools and data analytics are changing the game, making safety management more efficient and proactive than ever before. Let me show you how technology can revolutionize your SMS. In short, as a safety consultant, understanding and utilizing these tools can provide invaluable insights and solutions for improved safety outcomes.

    Technology is transforming Safety Management Systems (SMS) through digital tools, data analytics, and mobile platforms. These advancements enable real-time monitoring, predictive analysis, and streamlined safety processes, significantly improving workplace safety and compliance. For safety consultants, staying updated on these advancements is critical to delivering effective safety management solutions.

    In recent years, advancements in digital technologies have reshaped how safety management systems are designed and implemented across industries. These changes are driven by the demand for more efficient processes and the necessity to adapt to increasingly complex industrial environments. Data analytics, digital tools, and mobile platforms enable safety professionals and safety consultants to adopt a proactive approach to safety management, shifting from traditional reactive methods to predictive and preventive practices.

    Digital Tools: Streamlining Safety Processes and Reporting

    Digital tools are at the forefront of this technological revolution, simplifying safety-related processes and reducing the likelihood of human error. By integrating these tools into daily operations, organizations—and the safety consultants supporting them—can streamline tasks such as inspections, incident reporting, and compliance tracking.

    Mobile Applications

    One of the most significant developments in safety management is the rise of mobile applications. These tools allow workers to perform tasks like hazard reporting, inspections, and incident documentation directly from their smartphones or tablets. Apps such as iAuditor and SafetyCulture empower employees to:

    • Complete digital checklists during safety inspections.
    • Attach photos and notes to document hazards effectively.
    • Automatically upload data to centralized systems for real-time tracking and analysis.

    This real-time capability ensures faster response times to safety issues, helping to mitigate potential risks before they escalate. Liu et al. (2020) emphasize that integrating mobile platforms into safety workflows enhances communication between fieldworkers and safety teams, enabling immediate action when hazards are identified. Safety consultants who leverage such tools can provide organizations with tailored strategies to maximize their effectiveness.

    Digital Safety Dashboards

    Digital safety dashboards have become an essential tool for safety managers. These centralized interfaces comprehensively view key performance indicators (KPIs), compliance metrics, and incident trends. Dashboards not only enhance situational awareness but also allow for data-driven decision-making, reducing the reliance on intuition. Settembre-Blundo et al. (2021) highlight that these tools enable managers to generate reports efficiently, making them invaluable during audits and compliance assessments.
    For a safety consultant, digital dashboards offer an opportunity to provide clients with enhanced visibility into their safety programs, fostering more organized and accountable safety cultures.

    Data Analytics: Predicting Risks and Enhancing Decision-Making

    Data analytics is revolutionizing how organizations identify, assess, and mitigate risks. Instead of relying solely on historical data to react to incidents, advanced analytics tools allow for predictive modeling, enabling proactive safety management. Safety consultants can play a pivotal role in helping organizations implement these analytics solutions effectively.

    Predictive Analytics for Risk Assessment

    Predictive analytics uses historical data and advanced algorithms to forecast potential safety risks. For example:

    Liu et al. (2020) note that integrating machine learning models with safety data can significantly enhance the precision of these predictions, ensuring that safety teams and their safety consultants can focus their efforts on the most critical areas.

    Machine Learning for Safety Monitoring

    Machine learning algorithms can identify patterns and predict hazardous conditions by analyzing real-time data from IoT sensors. In manufacturing and construction, these systems can monitor environmental factors such as air quality, temperature, and noise levels. Machine learning is an integral component of predictive analytics. When thresholds are breached, alerts are generated, prompting immediate intervention (Goerlandt et al., 2022).

    Integrating machine learning into safety management systems presents an opportunity for safety consultants to provide clients with a dynamic and adaptive approach to risk mitigation.

    Mobile Platforms: Enhancing Real-Time Communication and Compliance

    Mobile platforms have simplified safety tasks and enhanced communication and compliance tracking. These tools bridge the gap between field workers, supervisors, and safety teams, fostering a collaborative safety culture. Safety consultants can guide organizations in implementing and optimizing these platforms for maximum impact.

    Real-Time Incident Reporting

    In high-risk industries like oil and gas or construction, timely incident reporting is critical. Mobile apps enable workers to report hazards and incidents as they occur, providing real-time data to safety teams. This immediacy ensures that appropriate actions can be taken without delay, minimizing the impact of safety concerns (Rauniyar et al., 2022). Adopting real-time reporting tools for safety professionals can significantly enhance incident response times.

    Automated Compliance Tracking

    Compliance with safety regulations is a continuous challenge for organizations, especially those in heavily regulated sectors. Mobile platforms simplify this process by automating the tracking of compliance activities. For instance:

    These features reduce administrative burdens and ensure that organizations—and their safety consultants—remain compliant with industry standards and regulations.

    Integration of Emerging Technologies

    Beyond the foundational digital tools and platforms, emerging technologies like blockchain and digital twins are beginning to redefine safety management systems further. These advancements offer innovative ways to improve safety practices and compliance for safety professionals.

    Blockchain for Transparency and Trust

    Blockchain technology offers a decentralized and secure way to manage safety data. Organizations can ensure transparency and accountability in their safety processes by recording transactions and updates in an immutable ledger. Rauniyar et al. (2022) argue that blockchain-enabled systems are particularly effective in industries requiring strict compliance, as they provide an auditable trail of safety activities. Safety consultants can leverage blockchain to establish robust systems that instill trust and enhance data security.

    Digital Twins for Simulation and Analysis

    Digital twin technology creates a virtual replica of a physical environment, enabling organizations to simulate and analyze safety scenarios. Liu et al. (2020) describe how digital twins can integrate IoT data, building information models (BIM), and artificial intelligence to predict potential hazards and optimize safety protocols. For safety consultants, digital twins provide a powerful tool to design, test, and refine safety strategies in a controlled, virtual setting before implementing them in real-world operations.

    Benefits of Technology in Safety Management Systems

    Integrating technology into safety management systems delivers benefits, from improved efficiency to enhanced safety outcomes. For safety consultants, these tools offer a means to provide high-value services to clients looking to modernize their safety programs.

    Increased Efficiency

    Automating routine tasks like inspections, incident reporting, and compliance tracking significantly reduces the time and effort required to manage safety programs. Safety teams—and the safety consultants advising them—can allocate more resources to critical areas such as risk analysis and training (Settembre-Blundo et al., 2021).

    Better Data Accuracy and Transparency

    Digital tools eliminate the errors associated with manual data entry, ensuring that safety data is accurate and reliable. Real-time data collection also improves transparency, allowing safety managers and safety consultants to monitor activities as they happen and make informed decisions (Goerlandt et al., 2022).

    Improved Safety Outcomes

    Organizations can proactively address risks by adopting predictive analytics and real-time monitoring, reducing workplace injuries and associated costs. Responding to hazards before they escalate creates a safer work environment and fosters a culture of accountability (Liu et al., 2020). For safety consultants, these tools enable the delivery of solutions that drive measurable improvements in safety performance.

    Challenges and Future Directions

    While the benefits of technological integration in safety management systems are evident, challenges remain. Implementing advanced tools and platforms can be prohibitive for smaller organizations. Additionally, the effectiveness of these technologies depends on proper training and a culture that embraces innovation. For safety consultants, addressing these challenges involves identifying cost-effective solutions and fostering organizational buy-in.

    Future research should focus on developing affordable technologies and strategies to ensure broader accessibility. Collaboration between safety professionals and safety consultants will be crucial in overcoming these barriers and fully realizing the potential of technology in safety management.

    Conclusion

    Technology revolutionizes Safety Management Systems by enabling real-time data collection, predictive analysis, and process automation. From mobile platforms that enhance communication to data analytics tools that predict risks, these advancements transform how organizations manage safety. By embracing these innovations, safety professionals and safety consultants can ensure more efficient, proactive, and effective safety programs, ultimately leading to safer workplaces and improved compliance.

    References

    Liu, Z., Zhang, A., & Wang, W. (2020). A framework for an indoor safety management system based on digital twin. Sensors, 20(20), 5771. https://doi.org/10.3390/s20205771

    Rauniyar, K., Wu, X., Gupta, S., Modgil, S., & Lopes de Sousa Jabbour, A. B. (2022). Risk management of supply chains in the digital transformation era: Contribution and challenges of blockchain technology. Industrial Management & Data Systems. https://doi.org/10.1108/IMDS-04-2021-0235

    Settembre-Blundo, D., González-Sánchez, R., Medina-Salgado, S., & García-Muiña, F. E. (2021). Flexibility and resilience in corporate decision making: A new sustainability-based risk management system in uncertain times. Global Journal of Flexible Systems Management, 22(Suppl 2), S107–S132. https://doi.org/10.1007/s40171-021-00277-7

    Goerlandt, F., Li, J., & Reniers, G. (2022). The landscape of safety management systems research: A scientometric analysis. Journal of Safety Science and Resilience, 3(3), 189–208. https://doi.org/10.1016/j.jnlssr.2022.02.003

    [userfeedback id=1]

    Home » Safety Management » Safety Management Systems
  • Implementing a Safety Management System: A Step-by-Step Guide

    Building a Safety Management System (SMS) from scratch can seem daunting. Still, with the guidance of an experienced safety consultant and modern tools like Microsoft Office 365 (O365), you can create a framework that improves safety performance and compliance across your organization. O365 offers tools that streamline communication, document management, and data analysis, making designing and implementing a robust SMS easier.

    A Safety Management System is a structured approach to workplace safety designed to reduce risks, enhance compliance, and promote a safety culture. This step-by-step guide integrates O365 tools to help you develop an SMS tailored to your organization’s unique needs while leveraging technology for long-term improvements.

    Step 1: Define Safety Objectives and Gain Leadership Commitment

    1. Setting SMART Goals with O365 Tools
    2. Use Microsoft Planner or To-Do to organize your SMART safety goals:
      • Specific: Create task lists in Planner with clear descriptions.
      • Measurable: Use Excel to track key metrics, such as incident reduction rates.
      • Achievable: Assign tasks and deadlines in Microsoft Teams to ensure accountability.
      • Relevant: Align goals with organizational priorities using a shared PowerPoint presentation.
      • Time-Bound: Set reminders in Outlook for progress reviews.
    3. Leadership Buy-In with O365 Tools
    4. Use Teams for virtual meetings to present your SMS objectives to leadership. Collaborate on a shared Word document to refine the safety policy and ensure management’s commitment.

    Step 2: Conduct a Hazard Identification and Risk Assessment (HIRA)

    1. Identify Hazards with O365 Tools
      • Use Microsoft Forms to collect input from employees about workplace hazards.
      • Document identified hazards in a shared OneNote notebook, accessible to all team members.
    2. Assess Risks with O365 Tools
      • Build a risk matrix in Excel to categorize hazards based on likelihood and severity.
      • Use Power BI to visualize data trends and prioritize risks effectively.
    3. Control Measures with O365 Tools
      • Share risk control measures via Teams channels and collaborate in real-time.
      • Store updated control plans in SharePoint for easy access by all stakeholders.

    Step 3: Develop and Document Safety Policies and Procedures

    1. Safety Policy with O365 Tools
      • Draft the safety policy in Word and store it in SharePoint for version control.
      • Use Teams to review and finalize the policy with input from key stakeholders.
    2. Standard Operating Procedures (SOPs) with O365 Tools
      • Create detailed SOPs in Word and organize them in a structured folder system in SharePoint.
      • Use Yammer to foster a community where employees can ask questions and share feedback about the SOPs.

    Step 4: Implement Training and Communication Programs

    1. Safety Training Programs with O365 Tools
      • Use Microsoft Stream to upload training videos for employees to access on demand.
      • Schedule and track training sessions with Teams or Outlook calendar invites.
      • Create interactive quizzes with Forms to test employees’ understanding of training material.
    2. Communication Channels with O365 Tools
      • Set up dedicated Teams channels for safety updates, reporting hazards, and sharing resources.
      • Use Viva Engage (formerly Yammer) to create a space for ongoing safety discussions and peer support.

    Step 5: Monitor, Measure, and Adjust

    1. Safety Audits and Inspections with O365 Tools
      • Use Forms to create inspection checklists that can be completed on-site with mobile devices.
      • Store audit results in SharePoint for easy retrieval and trend analysis.
    2. Key Performance Indicators (KPIs) with O365 Tools
      • Track incident rates, near misses, and corrective actions in Excel.
      • Use Power BI to visualize performance metrics and share dashboards with stakeholders via Teams.
    3. Continuous Improvement with O365 Tools
      • Set recurring tasks in Planner for regular reviews of the SMS.
      • Use OneNote to document lessons learned and updates to policies and procedures.
      • Collaborate on improvement plans in Teams to ensure alignment and accountability.

    Conclusion

    Implementing an effective SMS is a multi-step process requiring careful planning, employee involvement, and continuous monitoring. By integrating O365 tools like Teams, SharePoint, Excel, Power BI, and Forms, you can enhance efficiency, streamline communication, and foster a data-driven approach to safety management.

    Working with a skilled safety consultant who understands the power of O365 can further streamline the process, ensuring your SMS is compliant and adaptable to your organization’s dynamic needs.

    Sources:

    • American National Standards Institute (ANSI). (2019). ANSI/ASSP Z10-2019: Occupational Health and Safety Management Systems.
    • Occupational Safety and Health Administration (OSHA). (2023). Guidelines for Implementing a Safety Management System. https://www.osha.gov/sms
    Home » Safety Management » Safety Management Systems
  • How Technology is Revolutionizing Safety Management Systems

    As a safety consultant, I know managing Safety Management Systems (SMS) effectively can be challenging in fast-paced industries. Advancements in digital tools, data analytics, and mobile platforms are changing how safety is managed, making systems more efficient and proactive. Let’s explore how these technologies are revolutionizing SMS implementation and driving improvements in workplace safety.

    Technology reshapes Safety Management Systems by enabling real-time monitoring, predictive analysis, and streamlined processes. From mobile apps that simplify incident reporting to advanced analytics that predict risks, these tools empower safety professionals to take a more data-driven, proactive approach to workplace safety and compliance.

    Digital Tools: Streamlining Safety Processes and Reporting

    One of the most impactful innovations in safety management is the adoption of digital tools that replace paper-based systems. These tools simplify daily tasks such as inspections, incident reporting, and compliance tracking while improving data accuracy.

    1. Mobile Applications
    2. Mobile platforms allow workers to report hazards, conduct inspections, and file incident reports using smartphones or tablets. Popular apps like iAuditor and SafetyCulture enable:
      • Digital checklists for safety inspections.
      • Photo and note capture to document hazards.
      • Real-time data is uploaded to a central system for immediate analysis.
    3. The ability to collect and share safety information in real-time ensures faster responses to issues, minimizing risks before they escalate.
    4. Digital Safety Dashboards
    5. Dashboards provide safety managers and consultants with a centralized view of safety metrics. They display:
      • Key Performance Indicators (KPIs).
      • Incident trends and patterns.
      • Compliance metrics.
    6. These dashboards simplify reporting and help organizations demonstrate compliance during audits.

    Data Analytics: Predicting Risks and Enhancing Decision-Making

    Data analytics is shifting safety management from reactive to predictive, allowing organizations to anticipate and address risks before incidents occur.

    1. Predictive Analytics for Risk Assessment
    2. Tools powered by data analytics aggregate and analyze information from sources like incident reports, equipment monitoring, and environmental sensors. These tools can:
      • Highlight high-risk areas using heat maps based on historical data.
      • Identify recurring safety issues through trend analysis, enabling targeted interventions.
    3. Predictive insights empower safety managers and safety consultants to prioritize preventive measures effectively.
    4. Machine Learning for Safety Monitoring
    5. Machine learning algorithms analyze incoming data continuously, improving their ability to predict risks over time. For example, sensors in high-risk environments monitor air quality, temperature, and noise levels. Machine learning uses this data to predict when conditions may become hazardous, enabling timely interventions.
    6. This proactive approach ensures a safer workplace and reduces downtime caused by accidents.

    Mobile Platforms: Enhancing Real-Time Communication and Compliance

    Mobile platforms are integral to modern Safety Management Systems, facilitating real-time communication and ensuring seamless compliance tracking.

    1. Real-Time Incident Reporting
    2. In high-risk industries, mobile apps allow workers to report hazards or incidents as they happen. This immediate reporting enables safety teams to respond promptly, reducing the potential for further harm.
    3. Automated Compliance Tracking
    4. Mobile platforms simplify compliance management by automating tasks like:
      • Tracking employee certifications and training requirements.
      • We are sending reminders for equipment inspections and audits.
    5. These features reduce the administrative burden and help organizations maintain compliance with safety regulations.

    The Benefits of Technology in Safety Management Systems

    1. Increased Efficiency
    2. Digital tools and mobile platforms automate routine tasks, allowing safety teams to focus on critical activities such as risk analysis and training development.
    3. Better Data Accuracy and Transparency
    4. These tools ensure accuracy and provide real-time updates by eliminating manual data entry. Safety managers and consultants can monitor activities as they occur, leading to informed decision-making based on reliable data.
    5. Improved Safety Outcomes
    6. Predictive analytics and real-time reporting enable proactive risk management, reducing workplace injuries and associated costs while fostering a safer work environment.

    Conclusion

    Technology is revolutionizing Safety Management Systems by introducing real-time data, automating processes, and leveraging predictive analytics to prevent incidents before they occur. For safety consultants and professionals, integrating digital tools, data analytics, and mobile platforms into your SMS will enhance safety outcomes and drive operational efficiency.

    Whether implementing an SMS from scratch or looking to improve an existing system, technology provides the solutions needed to achieve a safer, more compliant workplace.

    Sources:

    • Occupational Safety and Health Administration (OSHA). (2023). Using Technology to Improve Workplace Safety. https://www.osha.gov/tech
    • National Institute for Occupational Safety and Health (NIOSH). (2023). Data Analytics in Safety Management. https://www.cdc.gov/niosh
  • Key Performance Indicators (KPIs) for Monitoring Safety Performance

    As an experienced safety professional with years of managing workplace safety, I know how critical it is to track the effectiveness of safety programs. Monitoring safety performance using the right Key Performance Indicators (KPIs) ensures that you’re not just meeting regulatory requirements but actively reducing risks and improving safety culture. I’ll guide you through the essential KPIs that every safety program should track.

    Key Performance Indicators (KPIs) for safety performance include both leading and lagging indicators such as incident rates, near misses, safety audits, and employee training completion. By measuring these metrics, organizations can gauge the success of their safety programs and take proactive steps to reduce risks.

    KPIs are invaluable for understanding how well your safety initiatives are working. But to truly drive improvement, you need to focus on the right metrics. In this post, we’ll explore key safety KPIs that provide actionable insights, helping you maintain a safer workplace and foster a proactive safety culture.

    Contents

    Key Performance Indicators (KPIs) for Monitoring Safety Performance

    Lagging Indicators: Measuring Past Performance

    Leading Indicators: Predicting Future Performance

    Balancing Leading and Lagging Indicators for Comprehensive Safety Measurement

    How to Implement KPIs in Your Safety Program

    Implementing KPI Data Collection with SharePoint and PowerApps

    Step 1: Create a SharePoint List

    Step 2: Create a PowerApps Form for the SharePoint List

    Step 3: Connect the SharePoint List to Power BI

    Step 4: Set Up Real-Time Data Refresh in Power BI

    Step 5: Share the Dashboard

    Additional Tips

    Utilizing SharePoint, PowerApps, and Power BI for Real-Time KPI Tracking

    Conclusion

    References

     

    Lagging Indicators: Measuring Past Performance

    Lagging indicators reflect incidents that have already occurred and are valuable for understanding past safety performance. However, they do not provide insights into preventing future incidents. Common lagging indicators include:

    1. Total Recordable Incident Rate (TRIR): TRIR measures the number of work-related injuries or illnesses per 100 full-time employees during a given year (Occupational Safety and Health Administration [OSHA], n.d.). Van Derlyke et al. (2022) argue that while this metric is a widely recognized benchmark, its use alone may not lead to proactive safety improvements if organizations focus solely on compliance rather than fostering a safety culture.
    2. Lost Time Injury Frequency Rate (LTIFR): This KPI tracks the number of injuries resulting in time away from work per million hours worked. The dairy manufacturing industry, for instance, has higher injury rates than other sectors, emphasizing the need for safety programs that go beyond mere compliance (Van Derlyke et al., 2022).
    3. Days Away, Restricted, or Transferred (DART): This metric assesses how often workplace injuries cause employees to miss work, be placed on restricted duty, or be transferred to another job. While lagging indicators such as DART are valuable for understanding past performance, they do not always indicate which preventive measures were effective (Van Derlyke et al., 2022).

    Leading Indicators: Predicting Future Performance

    Leading indicators are proactive metrics that help predict and prevent future incidents. Tracking activities and behaviors that promote safety can lead to risk reduction. The study by Van Derlyke et al. (2022) found discrepancies between the leading indicators implemented and those perceived as effective, underscoring the need for careful selection and evaluation. Examples of leading indicators include:

    1. Near Miss Reporting Rate: Tracking near misses is crucial as it reflects the effectiveness of hazard identification and a proactive reporting culture (Dursun & Şengül, 2022). The more near misses reported, the more opportunities there are to prevent future incidents.
    2. Safety Audits and Inspections: Regular audits are essential for identifying potential hazards. Van Derlyke et al. (2022) highlight the importance of conducting safety audits not just for compliance but as a genuine tool for improving safety performance.
    3. Employee Training Completion Rate: Adequate training is key to reducing risks. According to Khan et al. (2023), strategic management initiatives like training, when aligned with KPIs, enhance organizational performance and employee safety.
    4. Safety Observations and Behavioral Audits: Observing safety behaviors in real time allows managers to assess protocol adherence. The use of validated scales and safety climate assessments can indicate the overall safety performance and highlight areas for further training (Dursun & Şengül, 2022).

    Balancing Leading and Lagging Indicators for Comprehensive Safety Measurement

    A balanced approach is crucial for an effective safety program. Van Derlyke et al. (2022) argue that merely implementing safety indicators does not guarantee reduced incidents. Organizations need to balance lagging indicators (to understand past performance) and leading indicators (to identify and mitigate risks proactively).

    1. Establishing a Balanced Scorecard: The Balanced Scorecard (BSC) approach integrates both types of KPIs, providing a comprehensive view of safety performance (Khan et al., 2023). For example, while TRIR offers an overview of past incidents, tracking near misses and safety audits helps address potential future risks.
    2. Using KPIs to Drive Continuous Improvement: Continuous review of safety KPIs is necessary to identify trends and areas needing improvement. Van Derlyke et al. (2022) emphasize that KPIs should not be static; they should evolve as the organization’s safety culture develops.

    How to Implement KPIs in Your Safety Program

    1. Set Clear Objectives: Define what you aim to achieve with your safety program. Your KPIs should align with these objectives to ensure relevance and effectiveness (Van Derlyke et al., 2022).
    2. Choose the Right KPIs for Your Industry: Not all KPIs are suitable for every organization. In industries like dairy manufacturing, a strong emphasis on safety observations and preventive maintenance is more effective in reducing injuries (Van Derlyke et al., 2022).
    3. Review and Adjust KPIs Regularly: As safety culture evolves, so should the KPIs. Regular review ensures alignment with current safety objectives and addresses new challenges (Dursun & Şengül, 2022).

    Implementing KPI Data Collection with SharePoint and PowerApps

    While selecting the right KPIs and reviewing them regularly are crucial steps in driving safety performance, it’s equally important to establish a reliable method for collecting, managing, and analyzing this data. Leveraging digital tools like Microsoft SharePoint, PowerApps, and Power BI can significantly enhance the efficiency of your data collection process, enabling you to maintain a comprehensive view of your organization’s safety metrics in real time. An automated system not only streamlines data entry but also improves accessibility, allowing safety professionals to make data-driven decisions and address issues proactively.

    Here’s a step-by-step guide on how to implement a SharePoint list to collect information using a PowerApps-linked form and display it on a real-time Power BI dashboard. These instructions assume you have access to Microsoft 365 (Office 365) services and Power BI.

    Step 1: Create a SharePoint List

    1. Access SharePoint:
    2. Navigate to your SharePoint site where you want to store your KPI data.
    3. Create a New List:
    1. On your SharePoint site, click the gear icon (Settings) in the top-right corner.
    2. Select “Site Contents” and then “New” > “List.”
    3. Choose “Blank List” and name it (e.g., “KPI Data Collection”).
    4. Click “Create.”
    5. Add Columns to the List:
    6. After creating the list, add columns to capture the necessary KPI data. For example:
      • Date (Date and Time)
      • Employee Name (Single line of text)
      • KPI Metric (Choice, e.g., “Incident Rate,” “Training Completion”)
      • Value (Number)
      • Comments (Multiple lines of text)
    7. Customize Columns:
    1. Click “+ Add Column” to create custom columns for each piece of KPI data you want to track.
    2. Set the appropriate data types (text, number, choice, etc.) based on the information you need to collect.

    Step 2: Create a PowerApps Form for the SharePoint List

    1. Launch PowerApps:
    1. On the SharePoint list’s page, click on “Integrate” in the top menu.
    2. Select “Power Apps” > “Customize forms.” This opens the PowerApps studio in a new browser tab.
    3. Customize the Form:
    1. PowerApps will automatically generate a form based on your SharePoint list columns.
    2. Use the drag-and-drop interface to modify the form. You can:
      • Change field labels, sizes, and positions.
      • Add input validation (e.g., required fields).
      • Customize the form’s appearance by modifying fonts, colors, and button styles.
    3. Save and Publish the Form:
    1. Click “File” > “Save” to save the changes in PowerApps.
    2. Click “Publish to SharePoint” to make the form live.
    3. Test the Form:
    4. Go back to the SharePoint list and click on “+ New” to test the new form. The customized PowerApps form should appear, allowing you to input data directly into the SharePoint list.

    Step 3: Connect the SharePoint List to Power BI

    1. Open Power BI Desktop:
    2. Launch Power BI Desktop on your computer.
    3. Connect to the SharePoint List:
    1. Click on “Home” > “Get Data” > “SharePoint Online List.”
    2. Enter the URL of your SharePoint site (e.g., https://yourcompany.sharepoint.com/sites/YourSiteName).
    3. Choose the list you created (e.g., “KPI Data Collection”) and click “Load” to import the data into Power BI.
    4. Build the KPI Dashboard:
    1. Create visualizations using the imported data. For example:
      • Use a line chart to display trends in KPI values over time.
      • Use a gauge chart for individual KPI metrics.
    2. Apply filters and slicers to allow real-time data exploration on your dashboard.
    3. Publish the Dashboard to Power BI Service:
    4. Click “Publish” in Power BI Desktop and select the appropriate workspace in the Power BI service.

    Step 4: Set Up Real-Time Data Refresh in Power BI

    1. Schedule Data Refresh:
    1. Go to the Power BI service (https://app.powerbi.com) and navigate to your workspace.
    2. Find the dataset linked to your SharePoint list, click the ellipsis (…), and select “Settings.”
    3. Under “Scheduled refresh,” set the data refresh frequency (e.g., hourly).
    4. Enable Auto-Refresh for Near Real-Time Updates:
    5. For near real-time updates, consider using Power BI’s DirectQuery or Push Data features. This is more advanced but allows the dashboard to reflect changes in the SharePoint list almost immediately.

    Step 5: Share the Dashboard

    1. Share the Dashboard:
    1. In the Power BI service, open the dashboard you created.
    2. Click on “Share” to invite others or create a link that can be sent to team members.
    3. Embed the Dashboard (Optional):
    4. If you want to embed the dashboard in SharePoint or other internal sites, use the “File” > “Publish to web” option or “Embed in SharePoint Online.”

    Additional Tips:

    • Data Security: Make sure that only authorized users have access to the SharePoint list and the Power BI dashboard. Adjust permissions in SharePoint to restrict access to the KPI data.
    • Mobile Access: Use the PowerApps mobile app to input data directly from smartphones or tablets.
    • Testing: Test the entire workflow to ensure data entry in PowerApps flows correctly into the SharePoint list and updates the Power BI dashboard.

    Utilizing SharePoint, PowerApps, and Power BI for Real-Time KPI Tracking

    One practical way to implement an efficient KPI tracking system is through the use of SharePoint lists connected to a PowerApps-linked form. This setup allows for easy data collection directly from employees, while the data can be visualized in a Power BI dashboard for real-time monitoring. By establishing a seamless workflow between these Microsoft tools, you can ensure that your safety KPIs are effectively captured, reviewed, and adjusted to align with your evolving safety culture. Here’s how you can set up this system step-by-step.

    Conclusion

    Key Performance Indicators (KPIs) are essential for measuring the success of safety programs. By using a combination of lagging and leading indicators, organizations can gain a comprehensive view of safety performance, identify potential risks, and drive continuous improvement. The synthesis of recent research demonstrates that effective use of KPIs, beyond mere regulatory compliance, fosters a proactive safety culture and reduces workplace injuries.

    References

    Dursun, S., & Şengül, B. (2022). The Relationship Between Safety Climate and Safety Performance Indicators: A Field Study. Sosyoekonomi. http://dx.doi.org/10.17233/sosyoekonomi.2023.02.01

    Khan, S. H., Kureshi, N., Aslam, M. S., & Rafique, S. (2023). Balance Scorecard (BSC): Incorporating “Key Performance Indicators” (KPIs) in the Evaluation of the Healthcare System. Pakistan Armed Forces Medical Journal (PAFMJ). https://doi.org/10.51253/pafmj.v73i6.8649

    Occupational Safety and Health Administration (OSHA). (n.d.). Guidelines for Safety Performance Metrics.

    Van Derlyke, P., Marín, L. S., & Zreiqat, M. (2022). Discrepancies Between Implementation and Perceived Effectiveness of Leading Safety Indicators in the US Dairy Product Manufacturing Industry. Safety and Health at Work, 13, 343–349. https://doi.org/10.1016/j.shaw.2022.04.004

  • ISO 45001: What You Need to Know About the Global Standard for Safety Management

    As a safety professional with years of hands-on experience in high-hazard industries, I understand how critical it is to implement effective safety management systems. ISO 45001 offers a globally recognized framework that can help you elevate your safety practices and reduce workplace risks. Let me guide you through its requirements and benefits.

    ISO 45001 is the international standard for Occupational Health and Safety Management Systems (OHSMS). It provides a structured approach to managing workplace risks, improving safety performance, and ensuring regulatory compliance. Implementing ISO 45001 helps organizations protect workers, enhance operational efficiency, and demonstrate a commitment to safety.

    Understanding ISO 45001 isn’t just about meeting a standard—it’s about building a proactive safety culture. In this post, we’ll explore the essential requirements of ISO 45001, its benefits, and why it’s becoming the go-to standard for organizations worldwide aiming to improve their safety management systems.

    ISO 45001 Requirements: Building a Strong Foundation for Safety

    ISO 45001 establishes a clear framework for developing, implementing, and improving an Occupational Health and Safety Management System (OHSMS). It follows a Plan-Do-Check-Act (PDCA) model, which helps organizations manage risks systematically. Let’s break down the core requirements:

    1. Leadership and Worker Participation
      Leadership commitment is fundamental to ISO 45001. Top management must be actively involved in developing the OHSMS and ensuring that workers at all levels participate. Worker consultation and participation in hazard identification and risk management are also essential. This ensures that safety is not just a top-down initiative but involves input from those on the front lines.
    2. Risk Identification and Assessment
      ISO 45001 requires a robust process for identifying potential hazards and assessing risks. This includes both physical hazards and psychosocial risks, such as stress or workplace harassment. Organizations must implement controls to eliminate or minimize these risks, prioritizing high-risk areas.
    3. Legal and Regulatory Compliance
      Compliance with applicable laws and regulations is a cornerstone of ISO 45001. Organizations must be aware of and comply with local, national, and international safety regulations. Regular audits ensure ongoing compliance and adaptation to new legal requirements.
    4. Continuous Improvement
      A key aspect of ISO 45001 is its focus on continuous improvement. Organizations are expected to regularly review and improve their OHSMS based on performance data, audits, and worker feedback. This ongoing process ensures that the system remains effective in mitigating risks as the workplace evolves.
    5. Emergency Preparedness and Response
      ISO 45001 requires organizations to establish and maintain procedures for emergency preparedness and response. These procedures must be tested regularly through drills or simulations to ensure that workers know how to respond effectively to various types of emergencies.

    The Benefits of ISO 45001: Why It’s Worth the Investment

    Implementing ISO 45001 brings a range of tangible benefits, from reducing workplace accidents to improving overall organizational performance. Here’s why organizations worldwide are adopting this standard:

    1. Enhanced Worker Safety
      At its core, ISO 45001 is designed to prevent workplace injuries, illnesses, and fatalities. By identifying and controlling risks, organizations can reduce incidents and protect their workers. This proactive approach leads to a safer work environment and fosters a safety-first culture.
    2. Global Recognition and Competitive Advantage
      ISO 45001 is the global standard for safety management. Achieving certification demonstrates a commitment to high safety standards, which can improve your reputation with clients, regulators, and employees. For multinational companies, this standard ensures consistent safety practices across different countries, aligning with international safety expectations.
    3. Improved Compliance and Risk Management
      With ISO 45001, you have a systematic approach to identifying and complying with relevant legal requirements. This reduces the risk of costly fines, legal disputes, and shutdowns due to non-compliance. Regular audits and reviews ensure that your OHSMS stays up-to-date with changing regulations.
    4. Operational Efficiency and Cost Reduction
      A well-implemented OHSMS reduces workplace accidents and related costs, such as workers’ compensation claims, medical expenses, and downtime due to injuries. By preventing incidents, organizations can increase productivity and reduce disruptions, ultimately saving money.
    5. Employee Morale and Retention
      Workers feel more secure and valued in an environment where their health and safety are prioritized. Organizations that invest in safety tend to have higher employee engagement and lower turnover rates. ISO 45001 helps foster a positive safety culture, which translates to better overall employee satisfaction.

    Implementing ISO 45001: Practical Steps

    Implementing ISO 45001 requires a systematic approach. Here’s a simplified guide to get started:

    1. Conduct a Gap Analysis
      Before you begin, assess your current safety management practices to identify areas that need improvement. This gap analysis will help you understand how far you are from meeting the ISO 45001 requirements.
    2. Engage Leadership and Workers
      Ensure that senior leadership is on board and committed to the implementation. Worker participation is also crucial for identifying risks and developing effective safety measures.
    3. Develop Your OHSMS
      Using the Plan-Do-Check-Act framework, design your OHSMS around your organization’s specific risks, objectives, and legal requirements. Ensure that the system is flexible enough to adapt as your organization grows or changes.
    4. Train and Communicate
      Training workers and communicating the goals and procedures of your OHSMS is critical to its success. Workers need to understand how their roles contribute to overall safety.
    5. Monitor, Audit, and Improve
      Regularly monitor the performance of your OHSMS, conduct audits, and seek feedback from workers. Use this information to continuously improve the system and ensure long-term compliance and effectiveness.

    Conclusion

    ISO 45001 provides a comprehensive, globally recognized framework for improving workplace safety. By adhering to its principles, organizations can significantly reduce risks, enhance compliance, and foster a culture of safety. The benefits go beyond accident prevention—ISO 45001 can boost operational efficiency, improve employee morale, and strengthen your competitive advantage.

    References

    International Organization for Standardization (ISO). (2023). ISO 45001:2018 – Occupational Health and Safety Management Systems. https://www.iso.org/standard/63787.html

  • Safety Management System: Putting the Systems Back In

    Implementing a safety management system that accounts for human error and prevents serious injuries, illness, or fatalities in the workplace can be challenging. The author suggests applying the principles of von Bertalanffy General System Theory (1969) to take a systems approach to safety management systems. The article highlights the importance of establishing standards focusing on controlling risk to acceptable levels and implementing precursor and Serious Injury or Fatality (SIF) analysis to identify and analyze potential safety incidents. Safety Performance Indicators (SPIs) are also discussed as measurements to assess the safety performance of an organization or system. Overall, the article aims to provide readers with a comprehensive guide to implementing a safety management system that protects human life and accounts for human error without interrupting the intended process.

    Over the past few years, there has been much talk about safety management systems. The American National Standards Institute (ANSI) and the International Organization for Standardization (ISO) publish occupational safety and health management system standards. Several governmental entities also publish guidelines. The blueprint is there, but how do you implement a safety management system to address the occupational risk associated with your business?

    By applying the principles of von Bertalanffy’s General System Theory (1969), we can take a systems approach to our safety management systems. Using systems management techniques like Demings PDCA (plan do check act) method of continuous improvement for quality, system management can be implemented to address the risk associated with any industry (Moen, n.d.). The systems management approach considers the human variable to ensure the safety management system is designed with the capacity to allow for human error without interrupting the intended process. Reducing overall error and ultimately protecting human life.

    Systems management focuses on continuous system monitoring and adjusting the needs of the occupation field as applied. Consider the following approach to implementing and managing your safety management system.

    Occupational health and safety management system  

    A quick aside on ANSI/ASSP Z10.0-2019 & ISO 45001:2018 Occupational Health and Safety Management Systems as a blueprint. Several other frames work to consider when assessing your safety management needs. The DNV GL International safety rating system, the National Occupational Safety Association (NOSA) five-star safety and health management system. ISMEC Identify set standards of accountability and measurement. Measure. Evaluate. And correct. Generally, what gets measured gets done. The safety system should be monitored for performance against established standards. This data should be quantified before an event occurs (McKinnon, 2017). Any framework that fits your business need is expectable as long it is focused on system improvements that account for human error, not systems designed to change behavior. Even in the late ’90s and early 2000s, behavior safety experts shifted from behavioral-based safety to system safety (Manuele, 2008). Somewhere in every incident, a system redundancy, failsafe, or the system itself fails to account for the fact that people make mistakes (Conklin, 2019). The system should be designed to fit people and protect them while allowing for optimal efficiency.

    Systems Safety Standard Operating Policies/Procedure/ Program (standards).  

    By establishing standards, moving forward, I will refer to all policies, procedures, and programs as standards; ultimately, your system is most effective when measurables are established to benchmark standards performance in preventing interruptions of intended outcomes. The goal of the systems manager is to build capacity within the system to allow for errors within the process so that the intended outcome of the system is not interrupted (Conklin, 2019). Standards should focus on controlling risk to acceptable levels. The target should never be zero, as it is statistically impossible for an organization. When implementing standards, the best practice is establishing standards that prevent serious injuries, illness, or fatalities (SIIF) events.  

    Precursor & SIF analysis.  

    Precursor and Serious Injury or Fatality (SIF) analysis is used to identify and analyze potential safety incidents to prevent them from occurring. Precursors are events or conditions that indicate a potential incident but have not yet resulted in harm. SIF events can potentially result in severe injury or fatality.

    The analysis involves identifying precursors and SIF events and analyzing them to determine the root causes and contributing factors. This helps organizations understand the potential risks associated with their operations and implement controls to prevent SIF events.

    To conduct a precursor and SIF analysis, organizations need to thoroughly understand their operations, including the hazards and risks associated with each task. They also need a system to capture and report incidents, near misses, and unsafe conditions.

    The analysis can be conducted through various methods, such as interviews, observation, data analysis, and hazard analysis. The goal is to identify the underlying factors that contribute to precursors and SIF events and develop strategies to prevent them from occurring.

    Overall, precursor and SIF analysis is an essential tool for organizations to proactively identify and mitigate potential safety incidents, with the ultimate goal of preventing serious injuries or fatalities in the workplace.

    Safety Performance Indicators.  

    Safety Performance Indicators (SPIs) are measurements that are used to assess the safety performance of an organization or system. The American National Standards Institute (ANSI) and International Organization for Standardization (ISO) provide guidelines for developing SPIs.

    According to ANSI, SPIs are “quantifiable measures used to evaluate the performance of a safety management system and to monitor the effectiveness of safety activities.” These measures can include metrics such as the number of incidents, severity, and rate of incidents over a certain period.

    ISO’s guidelines for SPIs are similar, defining them as “a measurable value used to demonstrate the effectiveness or efficiency of a safety management system, activity or process in achieving specific safety objectives.” ISO suggests that SPIs should be selected based on their relevance to safety objectives and ability to provide meaningful data for analysis.

    Examples of SPIs can include:

    • Lost time injury frequency rate (LTIFR): The number of lost injuries (resulting in time away from work) per million hours worked.
    • Total recordable injury frequency rate (TRIFR): The number of injuries that result in medical treatment, lost time, or restricted work activity per million hours worked.
    • Near miss reporting rate: The number of reported near misses (incidents that could have resulted in injury or damage but did not) per month or year.
    • Safety culture surveys: Surveys that measure employee attitudes and perceptions of workplace safety.
    • Compliance with safety procedures: Percentage of employees who follow safety procedures and protocols.

    Overall, using SPIs can help organizations identify areas for improvement, track progress toward safety goals, and communicate safety performance to stakeholders.

    Monitoring safety systems vs. Measuring safety systems

    Monitoring and measuring safety systems are essential to managing safety in any organization.

    Monitoring safety systems involves ongoing observations of safety-related activities to ensure they function correctly and effectively. This may include regular inspections, audits, or walkthroughs of safety procedures, equipment, and systems to detect potential hazards, non-compliances, or deviations from the safety standards. Monitoring safety systems aims to identify problems in real-time and take corrective actions before incidents or accidents occur.

    On the other hand, measuring safety systems involves collecting and analyzing safety data to assess the effectiveness of the safety management system and its performance. This may include measuring the frequency and severity of incidents, conducting root cause analysis, and analyzing the safety culture and climate of the organization. The purpose of measuring safety systems is to identify trends, evaluate the safety management system’s performance, and set safety performance targets.

    Both monitoring and measuring safety systems are essential for maintaining a safe and healthy workplace. By monitoring safety systems, organizations can identify and mitigate potential hazards in real-time, while measuring safety systems allows organizations to assess their safety performance and identify areas for improvement. By combining these two approaches, organizations can continuously improve their safety management system and ensure their safety performance indicators are met.

    Conclusion

    In conclusion, implementing a safety management system is a crucial step for any organization that wants to reduce risks associated with its operations and ensure the safety of its employees. The principles of von Bertalanffy’s General System Theory and systems management techniques, like Deming’s PDCA method, provide a framework for designing safety management systems capable of accounting for human error without interrupting the intended process. The safety management system should be designed to fit people and protect them while allowing for optimal efficiency. Establishing standards, conducting precursor and Serious Injury or Fatality (SIF) analysis, and using Safety Performance Indicators (SPIs) are all essential components of a comprehensive safety management system that can help organizations prevent incidents and reduce risks to acceptable levels. By implementing these techniques and using the available guidelines, organizations can improve their safety performance and create a safer workplace for their employees.

    References

    ANSI/ASSP Z16.1-2020. (2020). Definitions and Nomenclature Used for Safety and Health Incident Reporting and Classification. Retrieved from https://webstore.ansi.org/standards/asq/z161-2020

    Conklin, T. (2011). Pre-accident investigations: Better questions. CRC Press.

    American National Standards Institute. (2018). Z10-2019: Occupational Health and Safety Management Systems. Retrieved from https://webstore.ansi.org/standards/asq/z10-2019

    Conklin, T. (2019). Pre-Accident Investigations: Better Questions—An Applied Approach to Operational Learning. Routledge.

    DNV GL. (n.d.). International safety rating system (ISRS). Retrieved from https://www.dnvgl.com/services/international-safety-rating-system-isrs-603

    International Electrotechnical Commission. (2015). IEC 61511-1:2016 Functional safety – Safety instrumented systems for the process industry sector. Retrieved from https://www.iso.org/standard/75187.html

    International Organization for Standardization. (2018). ISO 45001:2018 Occupational Health and Safety Management Systems. Retrieved from https://www.iso.org/standard/63787.html

    International Organization for Standardization. (2013). ISO/IEC Guide 51:2014 Safety aspects – Guidelines for their inclusion in standards. Retrieved from https://www.iso.org/standard/52968.html

    International Organization for Standardization. (2018). ISO 22301:2019 Societal security — Business continuity management systems. Retrieved from https://www.iso.org/standard/75186.html

    Manuele, F. A. (2008). Behavioral safety and systems safety: Opposites or complementary? Professional Safety, 53(9), 30-37.

    McKinnon, M. C. (2017). The importance of systems safety and occupational health and safety management. IOSH Magazine. Retrieved from https://www.ioshmagazine.com/2017/07/13/importance-systems-safety-and-occupational-health-and-safety-management

    Moen, H. (n.d.). System approach to safety management systems. The University of Texas at Arlington. Retrieved from https://www.uta.edu/conhi/_doc/CNHP-Safety-Management-Systems.pdf

    National Occupational Safety Association. (n.d.). Five-star occupational health and safety management system. Retrieved from https://www.nosa.co.za/products-and-services/occupational-health-and-safety/ohs-management-systems/5-star-system

    Home » Safety Management » Safety Management Systems